What is the best way to find assistance with the Alien Flight Student Program (AFSP)?
The Transportation Security Administration AFSP website is www.flightschoolcandidates.gov. Additionally, the AFSP Help Desk is available to assist you between the hours of 8am and 5pm (0800-1700) EST Monday-Friday. The following tips will help you in seeking assistance with the AFSP:
Always check the resources on the website first for answers to your questions. The most common questions are answered in our Frequently Asked Questions at http://www.flightschoolcandidates.gov/afsp_faq.htm or in the Application Guide at https://www.flightschoolcandidates.gov/student_help.htm. These resources were designed by AFSP to answer the majority of the inquiries they receive and should be the first stop for anyone with questions about the AFSP.
If you do need to contact the AFSP Help Desk, please either email or call. When emailing or leaving a message please provide them with your name, phone number or email address, training request ID number if applicable and a brief description of your questions.